How we work

We don't deliver yet another SaaS. We are the tech partner for SMEs.

We don't hand you a generic platform with rigid licenses: we sit down with you, learn your operation and build exactly the software your SME needs to grow.

— Who we are

A small team on a big mission.

We are 4 founders covering the whole chain: engineering, machine learning, mechanics and business. No layers of management, no being passed from a sales rep to a PM to a dev: you talk directly to whoever builds. That translates to decisions in hours, not weeks, and deliveries that actually ship on the date we promised.

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Founders · 4 disciplines
+ 0
SMEs trust us
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Made in Colombia · zero subscriptions
— Our solutions

What we build for you

Four pillars that cover your entire operation: from selling more to automating with AI.

01 CRM · WhatsApp · Apps · Marketing

Sell more

We turn every conversation into a sale. We connect your site, CRM and WhatsApp in a single flow — the lead that comes in at 11pm gets attended, qualified and scheduled on its own.

  • Custom CRM
  • WhatsApp Bots
  • Lead intake
  • Email marketing and automated funnels
02 ERP · Internal apps · Infrastructure

Operate better

Your team stops fighting Excel and starts fighting for your clients. Custom ERP, field apps, integrations that actually work.

  • ERP, OEE, maintenance, contracts, properties
  • Internal apps (technicians · field sales reps)
  • Integrations with existing systems (accounting · ERP · APIs)
  • Google Workspace · Microsoft 365 · cybersecurity
03 BI · Dashboards · Predictive analytics

Decide with data

You stop guessing. Sales, inventory, cash and margins in real time — the owner opens the dashboard in 30 seconds and knows what's happening today, not last week.

  • Dashboards in Power BI · Looker Studio
  • Executive real-time reporting
  • KPIs by area (operations · sales · finance)
04 Agents · RAG · MCP · Transcription

Automate with AI

Practical AI, not buzzwords. We start with a small use case that pays for itself in weeks, we measure it, and from there we scale. Your team isn't replaced — it's freed from repetitive work.

  • AI agents (sales · FAQs · post-sale) — qualify leads and log them in CRM
  • RAG assistants trained on your manuals and catalogs
  • Transcription and analysis of meetings and calls
  • MCP: AI connected directly to your internal apps
  • OCR and document data extraction · automated Excel reports
— Tech stack

We build on the best in the market

We combine the world's most solid platforms with custom development for your SME.

— More than software

We understand your operation, not just your system.

Before writing code we sit down with you. We map your processes, identify what to automate and what to keep manual, and only then we write code. That's why we deliver in weeks what others take months for — and why what we deliver actually fits how you work.

01

Administrative and accounting processes

We understand how money, documents and information flow inside your company.

02

End-to-end operation mapping

We diagram every process before touching a single line of code.

03

Continuous partnership

We don't hand you the software and disappear. We grow with you as your SME evolves.

NexCapital: beyond the platform, we also support your company's administrative and accounting processes.

— Real cases

Platforms that are already running

We don't show promises: we show systems in production, used every day by our clients.

Real estate executive management dashboard
CRM · Maintenance · Contracts · Properties

Real estate firms

Integrated management of properties, contracts, maintenance orders, calendars and executive reports for real estate companies.

  • 12 real estate firms live in production
  • +400 maintenance orders/month
  • -60% response time to owners
Real-time production ERP dashboard
ERP · OEE · Maintenance · Mobile App

Manufacturing companies

Full platforms for operations, maintenance and production: custom ERP, real-time OEE dashboards and a mobile app for plant technicians.

  • 95% ERP uptime
  • 200+ technicians using the mobile app
  • Real-time OEE (before: weekly reports)
Business intelligence and sales dashboards
BI · Dashboards · Executive reporting

Business intelligence

Live dashboards to decide with data: sales funnels, product margins, conversion rates and source distribution.

  • Dashboards consulted +50 times/day
  • Pricing decisions based on data
  • -40% executive reporting time
— Live demo

This is how a PYMTECH WhatsApp Bot talks.

Attends, qualifies and routes to the right advisor — without making clients wait. The lead that comes in at 11pm gets answered, logged in the CRM and scheduled on its own.

Let's talk about your project
WhatsApp · Your company online
  1. Hi! saw your site — do you build custom apps?
  2. Hi! 👋 Yes, that's exactly what we do. Tell me, what do you have in mind?
  3. I want a CRM for my real estate firm, we're 12 people
  4. Awesome 🙌 I'll connect you with Camila, she leads those projects. She'll text you within 2 hours. Sound good?
  5. Yes, perfect. Thanks!

Case registered in CRM · assigned to Camila

— The team

The people behind PYMTECH

We combine real operations engineering experience with world-class software development.

María Camila Hernández, Physics Engineer · EAFIT

María Camila Hernández

Physics Engineer · EAFIT

+6 years · Full stack developer

Camilo Velásquez, Mech Eng / Economist · EAFIT · MSc CS · Georgia Tech

Camilo Velásquez

Mech Eng / Economist · EAFIT · MSc CS · Georgia Tech

+9 years of experience · Staff ML Engineer

Felipe Gómez, MSc CS · University of Southern California

Felipe Gómez

MSc CS · University of Southern California

+6 years · Full Stack Developer · AWS Certified

Tomás Vélez, Mechanical Engineer · EAFIT · MBA in business administration

Tomás Vélez

Mechanical Engineer · EAFIT · MBA in business administration

+15 years of experience

— Our values

How we work with you

01

Transparency

Clear processes, no surprises in invoice or scope.

02

Autonomy

We deliver software you control, not software that depends on us.

03

Quality

Code and design built to last, not to ship and forget.

04

Commitment

Your operation is our priority — during the project and after.

05

Adaptability

We grow with you: if your SME changes, the software changes.

— Before we start

What everyone asks us.

01 Is this going to push people off the team?

That's not the plan. What we automate is what nobody wants to do: replying to the same 20 messages a day, copying data from a PDF into Excel, putting together Monday's report. Your people stay, but focused on selling, serving well and deciding — not on boring busywork.

02 Do I need to learn something new to use it?

No. We set it up, connect it to what you already have (WhatsApp, your CRM, your Excel) and leave it running. You see the outcome: the client answered, the lead in the CRM, the report in your inbox Monday at 7am.

03 What if it answers something silly or makes things up?

We give it clear rules from day one: it only answers what's in your documents, if it doesn't know it hands off to a human, and it never promises prices, discounts or deadlines without your sign-off. You review the responses before they go out to clients the first week — if something's off, we tune it.

04 Where do we start and what does it cost?

We start with a single pain point — just one. For example: handling WhatsApp quote requests, or moving paper invoices into Excel. That's a one-time fee, delivered in weeks, and measures real savings (hours, sales, errors). If it works, we scale. If not, you owe us nothing more.

05 My data, my client information — where does it live?

Wherever you decide: in your own AWS/Google Cloud account, or in ours under contract. It's never used to train public OpenAI-style models. Data protection, retention and deletion are spelled out in writing. If a regulator audits you, you have something to show.

— Let's start

30 minutes. Zero commitment.

Let's diagnose the processes where your SME can save time or money. We'll tell you what to automate, what to keep manual and where to start.

info@pymtech-co.com mariacamilahdezo@pymtech-co.com

We reply in under 24 hours